Yesterday I discovered an email in my junk box from Purple Parking promoting a new(?) cashback site. Usually I just ignore spam, but in this case I'm very unhappy for two reasons:
- I ALWAYS opt out of receiving promotional emails - so this email is 100% unsolicited.
- More importantly, this email is obviously sent out by Purple Parking to all of their customers - some of which may have been referred through their affiliates. By promoting a cashback site, Purple Parking are biting the hands of the affiliates that have sent them many hundreds of valuable customers.
This situation opens a whole host of issues and implications regarding merchants promoting other companies, or subsidiarys, via affiliate links or even operating their own affiliate-funded sites. I know I would be unhappy to refer customers to one of our merchant partners only to find that when they get there they're going to end up being shown ads and being sent emails that promote other merchants and services at the detriment to my own affiliate income. I have real issues with the concept of cashback and its overally implications to the wider affiliate marketing arena, and as such won't be sending my users anywhere near a site that will then promote their own cashback brand and potentially steal my future referals.
If a merchant is benefitting from customers and referrals provided by affiliates then they should at least have the courtesy of NOT promoting their own affiliate links and ads for other companies within their sites.
I have posted a thread on the A4U forum, but have not, to date, received a response:
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